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An Open Letter To Our Customers For November 2014

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Dear Garden Grocer Customer,

Since our inception in 2005, Garden Grocer has been committed to providing our customers with a superior grocery delivery service. We have done a great deal over the years to implement & achieve our vision while maintaining a top notch service. The quality of our products and the customer service you receive is the ingredient to our success. We are honored by the loyalty and support our customers have shown overtime. Our staff enjoys hearing customers referring our business to others, blogs about our service, and personal reviews.

Garden Grocer is now in its peak season, and time slots are filling up quickly. We apologize in advance for any inconvenience this may be causing you from using our service. We encourage our customers to order ahead of time to secure a timeslot for their family. Take advantage of our special savings by ordering in advance, (15 Days= 5%, 30 Days= 7%, 60 Days= 10%) off your subtotal.

We are currently expanding our facility acquiring an additional 2,500 square feet bringing our total to 15,000 square feet. Management is in the process of hiring more staff to accommodate the growth of the company. This will allow Garden Grocer to handle a higher volume of orders creating extra delivery time slots. We realize that this is a temporary setback affecting potential customers and are monitoring feedback closely. Please understand this will allow Garden Grocer to transition smoothly without sacrificing the quality of our service that you have grown to enjoy.

Thank you for understanding,
- Garden Grocer Management

The post An Open Letter To Our Customers For November 2014 appeared first on Garden Grocer Blog.


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